Term Conditions Page

Terms & Conditions

Thanks for shopping at Electra E-Store. We hereby appreciate your willingness for choosing our online platform. We would like to ensure your deserved satisfaction by presenting world-class consumer electronics products featured with modern technologies of renowned brands.

For a better shopping experience, be conscious of some terms and conditions that are applied to transactions at Electra E-Store. Before placing an order or making a purchase at Electra E-Store, please make sure to accept our terms and conditions.

Order Acceptance / Confirmation

Electra International E-Store may, in its sole discretion, refuse or cancel any order and limit order quantity. The Electra E-Store may also require additional qualifying information prior to accepting or processing any order. Once we receive your online order, we’ll provide you the order confirmation by email/SMS. Your receipt of an order confirmation acts as acceptance of your order. The Electra E-Store reserves the right to accept or decline your order for any reason. If Electra E-Store cancels an order after your payment in this regard, Electra E-Store will refund your payment.

Banking Partners:

  2. AL-Arafah Islami Bank Ltd.: AIBL - La Riba
  4. BRAC Bank: BBL - 0% P@y Flex
  5. City Bank: City - Flexi Buy
  6. Community BANK: CBBL - QUICKBUY
  7. Dhaka Bank: Dhaka - SWIPE IT Pay
  8. Dutch Bangla Bank: DBBL - In-sta Pay
  9. Eastern Bank: EBL - EBL ZIP
  10. Jamuna Bank: JBL - Easy Pay
  11. Lanka Bangla: LBFL - ezypay
  12. Meghna Bank: MGBL - 0% EMI Plan
  13. Mercantile Bank Limited: MBL - SimplePay
  14. Mutual Trust Bank Ltd.: MTBL - FlexiPlan
  16. NRB Bank: NRB - 0% EASYlife
  17. One Bank: OBL - Smart EMI
  18. Prime Bank: PBL - Prime PMI
  19. Pubali Bank Limited: PBL - 0% Instant EMI
  20. Shahjalal Islami Bank Limited: SJIBL - PayZ
  21. Social Islami Bank: SIBL - I-Pay
  22. Southeast Bank: SEBL - EMI Pay
  23. Standard Chartered Bank: SCB - InstaBuys
  24. The Premier Bank: PRB - ComfortPay
  25. Trust Bank: TBL - Easy Pay
  26. United Commercial Bank: UCBL - EIP

Mobile Banking Partners:

  1. bKash
  2. Nagad
  3. Rocket
  4. upay
  5. tap
  6. SureCash
  7. MCash
  8. MYCash
  9. fastcash
  10. Tap'n Pay

* EMI facility is available up to 36 months (EMI not applicable on advance payment @10%).

* To confirm order/s ( Cash on Delivery or Store Pickup ) - 10% of Total amount should be paid as advance through mobile banking.

Shipping & Delivery

Delivery of an order may be impacted by any unforeseeable circumstances or any unavoidable situations nationally or globally which seems beyond the control of electra e-store, electra e-store cannot be held liable for late deliveries. However, we will work with you to ensure a smooth and fast delivery.

As electra e-store takes care of the disburse of the products you purchase from the electra e-store, the risk of loss or damage of product(s) shall pass to you when you, or a person designated by you, acquires physical possession of the product(s). Title in the product(s) shall pass to you when the product(s) is picked up by the carrier from our warehouse. At this point, you will receive the Shipment Notification. If there are any issues regarding product delivery, please feel free to contact Electra International contact points to resolve.

Electra International uses the best carriers in the business to make sure your order/s gets to you on time. From the Secure Checkout page you'll see your item description, price and estimated delivery date & delivery cost.

Priority Services

Where available, you can also choose a faster delivery method for each item upon your order, subject to pay an additional amount of calculated charge.

Delivery times vary according to your selected delivery address, availability of your items and the time of day you place your order.

Shipping Cost

The cost for delivery is calculated and displayed on the Checkout page before you complete.

In-Store Pickup

Electra International offers in-store pickup for many of the items available on the Online Store. Certain products and payment methods, however, may not qualify for in-store pickup. Only the customer or the person designated by him/her may pick up the purchased item(s). A government-issued photo ID and order number will be required for the pickup. Electra International will notify you when your order is ready and the date by which you need to pick up your items. We’ll also send you a reminder or two, just in case it slips your mind. If you don’t pick up your order within 5 days, Electra International may cancel it.

Bangladesh Shipping Only

Products purchased online from electra e-store will only be shipped to addresses in Bangladesh.

N.B: While purchasing products from The electra e-store, this should be noted that payment should be done through Online Payment Gateway/ Payment direct to Showrooms/ payment from home as cash on delivery.

*Product delivery outside of the city area is only available at fixed delivery points at the Sadar area. Outside of the Sadar area delivery may be done based on the customer's own request/risk.

Besides this, please avoid any payment through personal bKash/Nagad or cash- for this reason Electra International will not be liable any more or for any kind of discrepancy.


Electra International reserves the right to change prices of products displayed at/on the electra e-Store at any time (if required), and to correct pricing errors that may inadvertently occur. After placing the order on/at electra e-store, new price (reduction or increase) will not be applicable/eligible for ordered items anymore.

** The terms and conditions may be changed (Add/Remove/Modify) at any time without any prior notice.
** Customers are responsible for maintaining own confidentiality of their user name, password or any type of personal information on online portal.